Best Western Plus Grosvenor Airport Hotel

"This hotel was exactly what I expected. I gave it five stars because it completely met my expectations for a slightly above budget generic hotel experience. The room was clean and fine , the late night clerk was friendly and helpful and efficient as was the morning clerk . The shuttle ran on time. The breakfast was good, They had espresso and fresh eggs plus waffles and cereal and hashbrowns and sausage and store-bought pastries. Got stuck here overnight and..."

"I stayed at the Best Western Plus Grosvenor Airport Hotel and was pleasantly surprised at how smooth and comfortable my experience was. The property was clean, quiet, and only about 7 minutes from SFO with a complimentary shuttle that made getting to and from the airport stress-free. The free buffet breakfast was a nice touch—plenty of options and perfect before an early flight. The staff was friendly, efficient, and made check-in and check-out seamless. My entire stay felt easy, well..."

"I read the 1 star reviews & they almost all seemed like people just having bad days & looking to be disappointed. I paid Super Bowl hotel prices on a Thursday but am still completely satisfied with everything. Especially the nice desk clerk Alberto. He was friendly, helpful, & understands the meaning of customer service. 5 stars because of Alberto at a 4 star hotel. To the manager. You won't find my reservation under the name Lit Fitz. That's just..."

"I was hesitant to book based on the proprietor's adversarial responses. The place smells like cheap cologne and has had seemingly incoherent updates throughout. Overall, it is clean and near the airport at what is a budget price for a mid-tier stay in San Francisco. Front desk and bar staff are great. Great for a quick stay while on business. Good value."

"Kathy at the front desk was amazing! My son & I were exhausted after a long layover. We needed to sleep somewhere in between flights. She took away the stress & got us accommodated right away at 6am. She was sweet & understanding. We travel quite a bit & she has by far the Best customer service. . Place was nice & clean as well."

"On November 11, our home burned down and we were forced to evacuate. From November 11 to December 17, we had to live in hotels. During this time, we changed three hotels, and the last one we stayed at was Best Western. We have been staying here for the past two weeks, and it has been an amazing experience. The other two hotels we stayed at were terrible—especially Travelodge Airport, which was an awful hotel. Best Western, on the other..."

"Very nice hotel, good breakfast and convenient location to the highway and airport. Tho the noise of the planes did wake us up a little in the night. Wouldn't necessarily be noticed by someone who's already used to city sounds, unlike myself. Suuuuper comfortable bed!"

"clean spacious rooms with nice beds/bedding that had fridge, coffee maker, and a safe. No microwave, no USB ports. fair cable TV good wifi. linens were clean and fresh. great breakfast. excellent staff, and airport shuttle. parking costs about $10/day and the lot is pretty full, but I found a spot each evening upon return. priced a little high but not as high as others in the area or closer to downtown."